Return Code List
Common return codes
| Return Code | Return Message |
|---|---|
| 0000 | SUCCESS |
| 2061 | Unable to process this transaction. Please contact customer support for further assistance. |
| 3100 | Please contact with our team to configure commission |
| 3101 | Please contact with our team to configure crypto |
| 3102 | Quote amount is out of the range, The Min purchase amount is %s, The max purchase amount is %s |
| 3103 | Please refresh timestamp |
| 3104 | Please contact with our team to create account |
| 3105 | Invalid Crypto Address |
| 3106 | Your current withdrawal address is at risk, please check or change to another one |
| 3107 | Illegal request path |
| 3108 | The decimal places of the fiat amount are not correct. |
| 10001 | Access denied. Please log in. |
| 10005 | Invalid Request Parameters |
| 10010 | Invalid data. |
| 60003 | Exceed the transaction limit. Please contact customer support for further assistance. |
| 60003 | Your current transaction has been rejected due to possible high-risk precautions. Please contact Customer Support for further assistance. |
| 60005 | Limited Payment Amount |
| 60015 | Your account is at risk. Please contact [email protected] for further assistance |
| 70008 | Illegal requests |
| 70009 | token expired |
| 70010 | ip not permitted |
| 70012 | For regulatory reasons, users in this country are currently unable to use this service. |
| 81003 | Invalid Merchant Sign |
| 81010 | Merchant parameter error |
| 81012 | crypto is not supported |
| 81013 | crypto and network do not match |
| 81016 | fiat not match |
| 99999 | An error has occurred. Please try again later. |
| 13002 | The current user needs to upgrade kyc level 1 in order to continue trading. （Applies to Native API integration only） |
| 13003 | The current user needs to upgrade kyc level 2 in order to continue trading. （Applies to Native API integration only） |
| 60025 | There's a ${transferLimit} per transfer limit.（Applies to Native API integration only） |
| 2007 | The user already exists （Applies to Sumsub Share Token only） |