Return Code List
Common return codes
| Return Code | Return Message |
|---|---|
| 0000 | SUCCESS |
| 110 | Your account is at risk. Please contact [email protected] for further assistance |
| 1025 | Request exceeded limit. Please try again in 10 minutes. |
| 2061 | Unable to process this transaction. Please contact customer support for further assistance. |
| 3100 | Please contact with our team to configure commission |
| 3101 | Please contact with our team to configure crypto |
| 3102 | Quote amount is out of the range. The Min purchase amount is 200.00, the max purchase amount is 2000.00 |
| 3103 | Please refresh timestamp |
| 3104 | Please contact with our team to create account |
| 3105 | Invalid Crypto Address |
| 3106 | Your current withdrawal address is at risk, please check or change to another one |
| 3107 | Illegal request path |
| 3108 | The decimal places of the fiat amount are not correct. |
| 10001 | Access denied. Please log in. |
| 10003 | Please enter a valid email address. |
| 10005 | Invalid Request Parameters |
| 10010 | Invalid data. |
| 12001 | Unsupported cryptocurrencies and networks |
| 40008 | This order can not be submitted successfully due to potential risks. Please contact Customer Support for further assistance. |
| 60001 | Account suspended. |
| 60002 | Invalid Request Parameters. |
| 60003 | This order exceeds the transaction limit. Please select another payment method, or lower the order amount and try again. |
| 60005 | Limited Payment Amount |
| 60009 | You have reached your daily limit 15, please try 24 hours later. You have reached your limit. Please try again after 24 hours. |
| 60015 | Please wait, we are confirming your payment. Please only try again or use another payment method if your payment is unsuccessful. Your account is at risk. Please contact [email protected] for further assistance |
| 60016 | The email address has already been registered, please use a different one. |
| 60018 | Your account is at risk. Please contact [email protected] for further assistance |
| 60019 | Your current transaction has been rejected due to possible high-risk precautions. Please contact Customer Support for further assistance. |
| 60020 | Your current deposit wallet address is at risk, please check or change to another one. |
| 60025 | There's a ${transferLimit} per transfer limit.（Applies to Native API integration only） |
| 60027 | The payment has been declined by your bank. Please try a different card or contact your bank for further support. |
| 70008 | Illegal requests |
| 70009 | token expired |
| 70010 | ip not permitted |
| 70012 | For regulatory reasons, users in this country are currently unable to use this service. |
| 80005 | Please check orderNo |
| 80102 | Do not click repeatedly |
| 81003 | Invalid Merchant Sign |
| 81013 | Crypto and network do not match |
| 81016 | Fiat not match |
| 13002 | The current user needs to upgrade KYC level 1 in order to continue trading. （Applies to Native API integration only） |
| 13003 | The current user needs to upgrade kyc level 2 in order to continue trading. （Applies to Native API integration only） |
| 2007 | The user already exists （Applies to Sumsub Share Token only） |
| 100003 | Order not exist |
| 99999 | An error has occurred. Please try again later. |
Updated 5 days ago
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